This Privacy Policy discloses the privacy practices for The Koko Banks Kollection and applies solely to the data collected by this website.

We highly value our clients and their privacy.  Our Privacy Policy is to protect and respect the privacy of our clients. All personal information collected by The Koko Banks Kollection is kept strictly confidential, your information will not be shared with any third party outside of The Koko Banks Kollection other than to fulfill your request to ship an order.  Your personal information is used exclusively for the purpose of responding to you in regards to the reason you have contacted us to make your buying experience a success. By providing your information to us, you signify your acceptance of our Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time, any change will be posted immediately for viewing. We recommend that you check this page to ensure that you have read the most recent version.

We are committed to providing the highest quality products, our virgin human hair extensions are considered hygienic products, no returns or exchanges are accepted. All sales are final.

The Koko Banks Kollection ships all orders through Priority Mail with the United States Postal Service. No shipments will be made on Federal Holiday’s. Please email us at for International shipping. Please allow up to 5 business days processing time due to Covid19 and an additional 1-3 days for delivery with Priority Mail. We are not responsible for delayed deliveries due to inclement weather.